Terms of Business of A96 Training Limited
This document provides information about us and the legal terms and conditions (Terms) on which we sell our training courses to you.
These Terms will apply to any contract between us for the sale of a Course to you (Contract). Please read these Terms carefully and make sure that you understand them, before ordering any Course. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to confirm a Course.
We amend these Terms from time to time as set out in clause 5. Every time you wish to confirm a Course, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms, and any Contract between us, are only in the English language.
Section 1 – Information about us
We operate the website www.a96training.co.uk . We are A96 Training Limited a company registered in Scotland under company number xxxxx and with our registered office at xxxxxxx. Our VAT number is xxxxxx.
For the purposes of the Terms and Conditions, A96 Training Ltd will be referred as the Company.
Contacting us if you are a consumer:
You can e-mail us at info@a96training.co.uk or contact us by telephone on 01463 263163 or by post to Heaton House 4 Gordon Street, Nairn, IV12 4DQ. If you are emailing us or writing to us please include details of your order to help us to identify it.
If we have to contact you or give you notice in writing, we will do so by e-mail.
Section 2 – Bookings
All delegates participating in training under the terms of the Contract shall be enrolled in accordance with the enrolment procedures and regulations of the Company as appropriate, prior to the Company commencing the performance of duties specified within the Contract unless otherwise stated in the Contract Schedule.
No booking will be confirmed as accepted until such time as the Company is in receipt of a fully completed booking form where applicable.
Except where the Company has agreed payment terms no delegate will be accepted onto any course until the Company is in receipt of payment, in full, of the course fee.
Section 3 – Payment
BACS Payments will be paid to A96 Training Ltd
VAT will be charged on all courses at the standard rate.
Section 4 – Cancellation
The Company may cancel any course at any time but will endeavour to provide the client with at least 7 days’ notice of cancellation. Any fees paid will be refunded in full to the Client. The extent of liability for cancellation of courses is specifically limited to any course fee paid.
Where the Client is to cancel a booked course, it must be notified to the Company in writing.
Where the Client cancels a booking, the Company reserves the right to impose cancellation fees as follows:
- For cancellations within 2 weeks – 50% cancellation fee will be charged.
- For cancellations 1 week or less 100% of the course is payable.
Section 6 – Right To Refuse Admission
A96 Training Ltd does not permit any trainers whatsoever, or representatives of any other training organisations to attend without prior written permission from A96 Training Ltd. If in doubt please ask.
Section 7 – Quality
The Company will provide trainers suitably qualified and experienced with regard to the course subject and will take all reasonable care to ensure that the presentation and content of the course is made in a professional and competent manner and to a standard appropriate to the course.
Section 8 – Materials and Equipment
All facilities, course materials and equipment will be provided for use by delegates for the duration of the course unless otherwise specified. The Company will not be liable for any materials or equipment brought onto the premises by a delegate.
Section 9 – Copyright of course material
Ownership of and copyright in all course material and documents shall remain with the Company or accreditation body where relevant. Delegates may use such material and documents only for their personal use and such material and documents shall not be copied, given, sold assigned or otherwise transferred in whole or in part to any third party without the express written consent of the Company.
Section 10 – Delegates Liability
The Client accepts responsibility in full for the conduct of its delegates whilst on Company premises or premises under the control of the company and undertakes to indemnify the Company against material damage and/or personal injury to the Company, its servants, agents or property as a result of actions or defaults whilst attending the course.
Section 11 – Limit of Liability
The extent of the Company’s liability for any failure to meet its obligation shall be limited to the costs of the course fee only.
Section 12 – Force Majeure
The Company shall not be liable to refund of fees or for any other penalty should courses be cancelled due to war, fire, strike, lock-out, industrial action, accident, civil disturbance or any other cause whatsoever beyond their control.
In the event of an adverse weather such as flooding or snowfall where travel is not possible the parties will agree postponement and a future date for training.
Section 13 – Policies and Procedures
Where the training is being held at a client’s address, the client must have in place the appropriate policies, procedures, and risk assessments for the premises.
Section 14 – It is a requirement that all candidates must bring with them their own PPE where requested.
Section 15 – Any candidate requiring additional support should be notified to A96 Training Ltd prior to the training.
Any provisions to support the candidate need to be sourced by the booking company and should be available at the time of delivery.